Claims Management

We work for you and take instant control of the situation.

As an Insurance Claims Management Company, our role is to represent and obtain the best outcome for you, the policyholder. A loss adjuster’s role is to represent the insurance company.

When you need to make a claim on your household insurance, often the onus is on you, the policyholder, to obtain several quotes. Finding good tradesmen that you would be happy to have work in your home can be very time consuming, getting referrals, checking quality of previous work, sitting in waiting for someone who may not turn up on time (if at all). All this at a time when Ringing builders, plumbers, roofers etc… to try and arrange for quotations is a hassle that you can probably do without!

Property Repair provide a free of charge service that comprehensively deals with insurance claims management. Property Repair will completely project manage the claim starting by submitting an itemised schedule of works to your insurers, progressing the claim, meeting a loss adjuster or claims advisor if necessary and once authorisation is received, arranging for the work to be completed to your satisfaction by our very own Trade Professionals.

How It Works

  1. Call Property Repair on 0131 478 3391.
  2. Our Helpful Office Staff will book a survey date for you.
  3. Our Surveyor will attend your property free of charge normally within 24 hours, prepare a building schedule & submit this direct to your insurer (You will also receive a copy).
  4. Our Claims Manager will meet with a loss adjuster, if necessary at your premises.
  5. Upon receiving the authorisation from either you or your insurer, Property Repair will undertake the works to your complete satisfaction.
  6. After completion we will ask you to fill in a questionnaire giving us feedback on our service and quality of workmanship.
  7. Remember – we work for you at all times and will be happy to quote for any extra work not covered by your insurance claim.

Vision

Property Repair aims to remain the Premier Insurance Repair Service in the Country – To stay at the top of our Sector, we will continue to provide a service that exceeds all expectations.

Property Repair are not just ‘builders’, we are Insurance Claims Management Experts. We work for you and take instant control of the situation.”

A picture tells a thousand words…

Previously completed projects.

We have completed so many projects over the years. From small decoration jobs through to large and complex cellar conversions. The simplest and quickest way to demonstrate our past experience.

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Our insurance repair service covers so much...

With our very own trade professionals delivering highly skilled workmanship and a superb finish, Property Repair will meet and hopefully exceed your expectations.

Our Service Offering

Renovations, property repairs, insurance claim repairs, plumbing, joinery, carpentry, electrical, tiling, painting, floors... the list goes on.

Ensuring customer satisfaction…

We guarantee all of our work for 24 months

We are a professional operation which thrives on its reputation and relationships with its clients. Operating predominantly in Central Scotland, we provide a robust and reliable service within two comprehensive but distinct markets; Insurance Repairs and Property Renovations.

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